Your use of the IBM Cloud Video ECDN service is governed by two agreements:

  • The Cloud Service Agreement (CSA) document covers all IBM products that are delivered as Software-as-a-Service (SaaS). ECDN is SaaS delivered solution.
    View the Cloud Service Agreement
  • The Service Description document describes the terms and conditions specific to the IBM Cloud Video Streaming portfolio of solutions. The most recent version of the document is dated 05-2017 and has been published in several languages.
    View the Service Description in English (or view in other languages)

Service Level Agreement (SLA) details are described in section 3 of the Service Description document.

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