We are constantly enhancing the IBM Cloud Video ECDN service with new capabilities and fixing defects. Here are the new changes across all three components of ECDN:

  • Web-based management portal – Portal
  • Virtual appliance for the edge cache server – Server
  • Backend services – Backend

Recent important updates

Portal  New "Update remotely" option added for propagating configuration changes from portal to the edge server instance. With this option the edge server auto-detects the configuration changes, downloads and installs it. The manual option, while still available, is no longer needed where you had to manually download the virtual CD image file, then attach it to the edge instance VM in the hypervisor, and reboot the VM to complete the change. The web portal displays "Pending changes" status for the edge server, while the changes are being propagated. Learn more about configuration updates of ECDN.

Portal  New "Remote assistance" checkbox. You now have control to enable/disable the VPN tunnel connection to ECDN backend for each edge server instance. By enabling Remote assistance, you can let ECDN support team remotely login to the edge server instance, and help with debugging and fixing it.

August 2017

Portal  New "Update remotely" option added for propagating configuration changes from portal to the edge server instance. With this option the edge server auto-detects the configuration changes, downloads and installs it. The manual option, while still available, is no longer needed where you had to manually download the virtual CD image file, then attach it to the edge instance VM in the hypervisor, and reboot the VM to complete the change. The web portal displays "Pending changes" status for the edge server, while the changes are being propagated. Learn more about configuration updates of ECDN.

Portal  All new configuration setting values are highlighted in a different color. The highlights are removed when the changes are successfully propagated to the edge server instance.

Server  Edge servers now have remote configuration update capabilities for propagation of configuration changes.

Portal  New "Remote assistance" checkbox. You now have control to enable/disable the VPN tunnel connection to ECDN backend for each edge server instance. By enabling Remote assistance, you can let ECDN support team remotely login to the edge server instance, and help with debugging and fixing it.

Server  Edge servers have remote assistance capability to control the VPN tunnel connection.

Portal  The status for all service daemons is now displayed in the edge server details page. New additions to the list of services are: Metrics service, SNMP polling, Log forwarding and Remote assistance.

Portal  The "System health" widget that indicates the overall health of the edge server instance, now shows "Poor" status when the edge server instance is under load. It indicates that the edge server may be at capacity, and may need additional hardware resources. This aggregate status is based on: available memory, available disk space used by caching service, and number of player connections.

Portal  In the "Edge servers" widget, we now display the health status details popup when your cursor hovers over the aggregate health status dot indicator in the "Health" column. This makes it easier to identify the unhealthy services. Now you don't have to go to navigate to the edge details page to get this information.

Server  Now, by default, all edge server instances automatically failover to IBM Cloud Video content origin servers, whenever there is an outage in any external 3rd party CDN vendor service.

Server  Each edge server now uploads health status of various service daemons running inside it to the ECDN backend services.

Server  Improved memory management of edge servers ensures that more memory is available to cache the video content.

Server  Edge server instances now cache the DNS responses, thereby reducing the calls to customer's DNS servers. This makes the ECDN edge service more resilient to DNS outages.

Backend  When no heartbeats are received for more than 2 minutes from an edge server, from now on, that instance is marked as unavailable to serve video traffic.

Backend  Fixed the issue where ECDN portal would not show any metrics in the Player and buffering graph for edge servers that had any upper case letters in their hostnames.

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