Upcoming scheduled maintenance

Start time Jan 02, 2018 at 09:00am GMT
End time Jan 02, 2018 at 01:00pm GMT
Details
  • Persist recorded videos contents in ECDN server cache to disk. Previously all cache content was in memory, and was lost after a server reboot. Existing ECDN server instances will need to be upgraded to enable them to use this new feature. Upgrade will require the ECDN servers to be rebooted. ECDN operations team will do this upgrade and reboot. This is an optional feature. Even after existing ECDN servers are upgraded with this new release, you will need to make additional changes manually on the host hypervisors to enable cache persistence to disk. You don't have to immediately do the manual steps. You may delay them as per your convenience and when you are ready to use this capability.
    • All contents in the cache disk will be encrypted .
    • Only recorded video playbacks are cached to disk on first use. Live broadcast stream contents are cached only in memory.
    • Minimum recommended size of the cache disk is 4GB.
    • Management Portal displays on the server configuration page new controls to enable or disable the use of cache disk. When disabled, recorded videos content will also be cached in the memory.
    • Management Portal displays on the server details page new graphs showing the usage metrics of the cache disk.
  • Hardened the ECDN server and fixed issues identified during the vulnerability scans.

 

  • During the maintenance Management Portal will not have any downtime. There may be gaps in the performance metrics for up to 15 minutes.

October 2017

2017-10-26 0800 GMT

Start time Oct 26, 2017 at 08:00am GMT
End time Oct 26, 2017 at 10:00am GMT
Details
  • We have now released our own content distribution solution that is dedicated for content delivery to the ECDN server instances. It includes set of “midgress” servers in select IBM Cloud data centers around the world. ECDN server instances will now connect to the midgress server in their region to get the video content. This eliminates the need for enterprises to open firewall rules to allow connectivity to 3rd party CDN providers.

    To see the benefits of these midgress servers, we will need to update the configuration settings on all existing ECDN server instances. In this update, the upstream server will be changed from the 3rd party CDN provider to the closest IBM midgress server.

    Once you give us an update maintenance window, we will trigger a batch update on all your server instances. It will take about 30 seconds to refresh the configuration for each instance.

  • ECDN Management portal will not have any downtime.
  • There may be gaps in the performance metrics for up to 15 minutes.

September 2017

2017-09-22 0900 GMT

Start time Sep 22, 2017 at 09:00am GMT
End time Sep 22, 2017 at 12:00am GMT
Details
  • ECDN Management portal will not have any downtime.
  • There may be gaps in the performance metrics for up to 15 minutes.

August 2017

2017-08-24 0700 GMT

Start time Aug 24, 2017 at 07:00am GMT
End time Aug 24, 2017 at 10:00am GMT
Details
  • Streaming of live or VOD content will NOT be affected.
  • ECDN Management portal will not be accessible for 30 minutes.
  • There may be gaps in the performance metrics for up to 30 minutes.
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