"Why won't you accept my Credit Card?"

There may be a few reasons why your Ustream purchase was not accepted.

  • The card you have on file is being declined by your bank. We recommend you contact your bank to see if your account has insufficient funds, or if there is a hold on your card. 
  • You are trying to make a purchase from a blocked country: Cuba, North Korea, Iran, Nigeria
  • You currently have an outstanding balance on your account. To see how to pay your outstanding balance, please see the following article: Why isn't my payment going through? 
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