If you are a Silver, Gold, or Platinum Pro Broadcaster on an active subscription plan you will see the Customer Support phone number in your account dashboard. Phone support is available 7 days a week, from 6AM until 6PM Pacific Time. You can access your account by going here and logging in with your username: here.
Email support is available to Pro Broadcasters, Free Broadcasters, Viewers, PPV Viewers and Premium Members. You can file an email support ticket here: Support Ticket Form. Please provide us with as much information as you can within the support form. The more information we have, the better we can support you.