Connecting to Slack allows your team to chat in a Slack channel displayed next to your live video player and receive live and recorded video notifications on Slack.

First, you need to connect your Slack account to your IBM Cloud Video account to be able to set up Slack chat and Slack notifications.

Connecting to Slack:

To connect to your Slack account to IBM Cloud Video follow the steps below:

  1. Navigate to the Account > Connections page on your Dashboard

  2. Click the Connect button in the Slack section

  3. Select the Slack team you would like to use your IBM Cloud Video account with, if you are the member of multiple Slack teams

  4. Click Authorize to connect Slack 

If the authorization is successful a message will be displayed on the dashboard letting you know that your accounts have been connected.

Setting up Slack chat:

Slack chat is available on our IBM Cloud Video Streaming Manager and Streaming Manager for Enterprise offerings.

To allow your team to chat in a Slack channel displayed next to your live video player of a channel do the following:

  1. Navigate to the Channels > Channel title > Chat page on your dashboard

  2. Click the Display Slack channel checkbox

  3. Select the Slack channel to be displayed next to your live video player from the dropdown

  4. Click Save to save your settings

A message will be displayed letting you know that your settings have been saved and the Slack channel you have selected will be displayed as a chat window beside your live video player on this  channel.

Your viewers will have to authenticate with Slack to start chatting in the chat window.

Messages posted in the chat window will appear on the Slack channel you have selected, as well as the messages posted on this Slack channel will be displayed in the chat window.

Please note that only the text and basic emojis from messages posted on Slack will be displayed in the chat window. There is also no option to edit or delete a message in the chat window although the messages will be updated after editing or deleting a message on Slack.

Setting up Slack notifications:

To receive notifications on a Slack channel when a channel on IBM Cloud Video goes live or a video is published on this channel do the following:

  1. Navigate to the Channels > Channel title > Slack notifications page on your Dashboard

  2. Click the Enable Slack notifications checkbox

  3. Select the Slack channel on which you would like to receive the notifications

  4. Click Save to save your settings

A message will be displayed letting you know that your settings have been saved and notifications will be pushed to the Slack channel you have selected when when you go live or publish a video on this channel.

 

Powered by Zendesk